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This was terrible service in multiple ways: the Bank did not keep thorough records of the conversations, did not return calls in a timely way, was unwilling to follow through on previous agreements, was totally disingenuous in their discussion, and was unwilling to be reasonable in resolving the issue. I wrote about the bank’s use of intimidation, mob style collection tactics and their practice of liquidating accounts without their customer’s knowledge. This bank is absolutely terrible, ever since they merged and took over Astoria bank Sterling bank has been an absolute nightmare! See BBB rating, reviews, complaints, & more. Home » Uncategorized » sterling bank complaints. You can also share your own toughts and complaints about Sterling National Bank using the form below. Was told no problem based on credit score and salary (130K a year) I had 12K in credit card debt which I wanted to consolidate . [redacted], Review: I have been banking with the above mentioned bank in September they closed the branch I frequented about five minutes from my home, a month later they closed another branch fifteen minutes away, they sent me a letter saying they are sending me to another branch in the Town of [redacted], twenty or more minutes away, Then they sent me a letter the bank was taken over. Rating 2.50/ Sterling Bank and Trust has an overall customer satisfaction rating of 2.5 out of 5 stars based on 2 votes and 0 reviews & complaints for 30 branches. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal information in itself, but are based on uniquely identifying your browser and device which could identify you if combined with other relevant data. Sterling also missed a good opportunity to make money. EC2P 2QU. Kindly share this post. I had to finally take time from work to go to the branch to get help. Thank you. Join the Sterling Bank and Trust team . With this development, the lender now has the opportunity to get automatic alerts about complaints or compliments, view […] And the email address is available every day of the week. He said he was unwilling to refund the service fees as was previously agreed to by the representative of the bank. Sterling Savings Bank Sterling bank scam alert: Disregard text messages if you do not have an account with these people Complaint / review text: To people in Texas, particularly the Houston and San Antonio area: A scam is circulating across the state where you receive a fraudulent text message or phone call from some company called Sterling. About Sterling Bank: Sterling Bank - Sterling Loan by Phone in Downtown - Seattle, WA - King County is a business listed in the categories Banks, Loans Personal, Mortgage Contracts & Services, Mortgage Companies, Commercial Banks, Consumer Lending, Real Estate Loans & Contracts, Personal Credit Institutions, Mortgages & Contracts and Mortgages & Real Estate Loans. Sterling national Bank is unreliable &; poor quality of service to the customers. See Our Latest Jobs. Working at Sterling Bank services was very fast-paced and not a slow job if you’re looking for something like that stand on your feet and moving all day then it’s a job for you the people are really nice to work with and help when you need it. Tried to call the after hours debt card and the person is just to answer calls and unable re-activate my card or on-line service. Credit is now over 700 and all the cards haven't reach credit reporting agency . Recent recommendations regarding this business are as follows: "No. Essential cookies help you to access the website and each of its web pages and sub domains, by enabling basic functions like cookie consent. So I gave up for a few days to let them clean up their mess and now I am completely locked out, can't get a customer service agent, or log in to reset. Sterling National Bank stole $175 from my son's account, a minor. STERLING BANK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Sterling Bank. Cons. Email. Sterling Bank and Trust, FSB is headquartered in Southfield and is the 4 th largest bank in the state of Michigan. Explore; SterlingBank.com Home Page. Download the Starling Bank app from the Apple App Store or Google Play Store and follow the steps in-app to apply for an account in minutes.Alternatively, enter your mobile number in the box below and we’ll send you a text with a link to download the app. STERLING BANK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Sterling Bank. To receive support via email, forward your inquiries, requests or complaints to [email protected] Within a few hours you’ll get a response from a customer care representative. Get Accredited Business Login Scam Tracker. Reply. To check your Sterling bank balance via USSD banking, simply dial *833*6*Account Number# and follow the on-screen command to see your balance. While we’re on the subject of foreign currency withdrawals in line with the CBN mandate, it won’t hurt to answer a few questions that might be burning in your hearts as per this issue. 32 Sterling Bank and Trust reviews. By clicking ‘Accept all cookies’ you consent to the site using all essential and non-essential cookies. Better Business Bureau ... Sterling Bank & Trust, FSB. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. Southfield, MI 48076. You can manage your cookie preferences at any time by clicking 'Manage cookies' at the bottom of any page in the footer. Business Profile. I contacted Sterling to initiate a trustee to trustee transfer of funds. If you’d prefer, you can put it in writing and send it to: Complaints Dept I maintained my business account open because I had direct deposit payments from NYS. LONDON Thank you for your assistance in this matter! He works solely for Sterling National Bank, and the rates he quoted me were for his employer only, not the lowest rate as the independent broker I thought him to be.Desired Settlement: I have in writing from [redacted] that available same day as closing that rates lowered to 4.125% with no points. Since my move, the bank redid it's online banking system. Terrible Customer Service both Loan Officers and Underwriter were very unprofessional. If they disappoint their customers, all that comes to the customer’s mind is how to find Sterling Bank head office and give their complaints. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Sterling National Bank. Left a message. On Reuters and Bloomberg terminals, it is identified as STERLNB.LG and STERLNBA:NL respectively.. Sterling Savings Bank has nothing to do with the scam. Flag as Inappropriate Flag as Inappropriate. Suggested Sterling cut checks directly to Credit card agencies . The best bit is everything is instant! Floor 2. Alert Sterling Bank (and any other financial institution you access using your device). Bank in San Francisco, CA. 2015 August ** - I became aware that the monthly service fee was continuing to be charged and the previous fees had not been refunded. If it not working then you have to contact the customer care using the number listed in this article. Once we have received your email we will contact you within three working days acknowledging your complaint, and give you a timeframe for when a final response should be received. I am writing in regards to possibly the most simple situation that could have been rectified by this institution however they did not see it was in the best interest of the customer to assist meI live hours away from this bank however I decided to keep my account due to all the direct deposits I have attached to the accountI was being charged continuously by another business who had stated they had already closed my accountI submitted a stop payment request to Sterling national bank in the *** *** *** *** who stated that I had filled out the form incorrectly the first timeOk, no problemI resubmitted the form, to which they then stated that I needed to select the box to stop paymentAt this point I had no additional access to a fax or scanner and you think they would honestly get the point as to what I was needing to do as the company was still continuously charging meI spoke to Phyllis at this branch who continued to play games with me on the phone in regards to transferring to a manager etcShe knew exactly what I was trying to do and I was at the mercy of them submitting the information to avoid this constant invalid charge on my accountI had to call back times in order to get this situated to which the manager never even called me back to confirm the process was completedYou would think these people would just surrender their jobs as they are CLEARLY not suited for the business of customer serviceThanks to Juana for letting me know the 5th time I called back the situation had been taken care of or I would have never known. The customer service is terrible, the rudest people I have ever dealt with. After my wife died last year, I put the insurance money into the account. submit Sterling Bank. 1 Jericho Plaza Jericho, NY 11753 516-327-3000 As soon as I make a payment even if it’s contactless, it comes straight out of the account. According to a statement by the EFCC acting spokesman, Tony Orilade in Abuja, it was alleged that sometime in February, Sterling Bank received a complaint bordering on financial impropriety involving N62,400 belonging to a customer. Sterling Bank's privacy policy does not apply to any linked third-party websites on the Sterling Bank website. Called the bank to dispute the charge. Find any other bank is better than this bank. Not the way to treat a child! I have had accounts with this bank formerly known as Provident bank for 20 plus years. I have asked them to reduce or take away the fees but they declined and threathened me with legal action.Desired Settlement: Would like this bank to refund all my money they took from my account and to take away all those fees and penalties. Consumer The Financial Conduct Authority (FCA) gives us eight weeks to resolve complaints, but we aim to get them resolved well before this deadline. Customer service contacts and company information. Write a review on Sterling Bank or ask a … 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. Hiding negative complaints is only a Band-Aid. In truth, he simply was unwilling to refund the fees and seemed proud of that fact. My family dates back to the Suffern Saving and Loan branches which are now under sterling. Sincerely. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential … We opened the Savings Account which is linked to our accounts to teach him to save money. Sterling is the unitary thrift holding company of Sterling Bank and Trust, founded in 1984. They gave verbal confirmation that they will wave the overdraft fee's and remove my debt from the bank collection that they had submitted it to. In this article, you will learn about the company description, application skills, requirements and qualifications. Customer Service; Find a Branch or ATM; Submit to Search. We DO NOT remove reports. Mortgage Broker. About Us. You can also share your own toughts and complaints about Sterling Bank and Trust using the form below. Sterling National Bank is a thug of a New York bank that was involved in engineering this entire Michael Cohen taxi medallion scheme that has left every taxi driver in NYC penniless. Our accounts linked to it have been active and they still post interest to his account then hit him with a large fee. I moved out of state over the summer. See below for your options: If you’ve got the app, just log in and chat to us/drop us a message there (this is the quickest way because once you’re logged in, we’ll have your details ready). Consumer Or better still call or write Sterling Bank customer care service. Sterling National Bank is disappointing and horrible bank. on. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. Sterling Bank does not provide and is not responsible for the content provided by any third party website. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. 31 Sterling Bank reviews. Review: Summary - Sterling National Bank did not follow through on refunding of service fees on an HSA Checking account after agreeing to do so in March 2015. This is not what a consumer should get when paying a "service" fee. This organization is not BBB accredited. Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 156 reviews.. Sterling National Bank ranks 155 of 692 in Banks category. Waste of my time and a hit on my credit. Sterling Bank's privacy policy does not apply to any linked third-party websites on the Sterling Bank website. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. I have been unable to schedule services for over a month due to no access to these funds. Recent recommendations regarding this business are as follows: "No. © Starling Bank 2021. [redacted], Revdex.com: Revdex.com: Sterling Bank's privacy policy does not apply to any linked third-party websites on the Sterling Bank website. Apparently the loan officer I was working with covers 2 counties: the Bronx, NY and Westchester County, by himself, that right there is an impossible task to complete, a terrible business idea. I told [redacted] on Friday that I have an offer from [redacted] for 3.9% and on Monday, I emailed him that offer from [redacted]. Wren Sterling helps you navigate life’s financial journey. Starling Bank is registered in England and Wales as Starling Bank Limited (No. All business will get complaints. If you do not want YouTube cookies stored do not click on the YouTube embedded videos. The on-line service is poor and always down. 21 Scarsdale Road Yonkers, NY 10707 USA 914-961-6100 As a result, the article must have hit a nerve on social media. 2015 March- I became aware of the monthly service charge and called to dispute the charge, to remove my account funds, and close the account. I wrote about the bank’s use of intimidation, mob style collection tactics and their practice of liquidating accounts without their customer’s knowledge. Sterling Bank Plc, which is a full service national commercial bank is licensed by the Central Bank of Nigeria.Its shares trade under the Banking sector of the Nigerian Stock Exchange with the symbol STERLNBANK. He cost me $52,000 in interest and fees over life of the loan. He said he would only refund 3 months of fees ($36). Instagram. Published. Have an issue you'd like resolved? All business will get complaints. They cannot be disabled. Get a letter of denial stating high credit card balances ! Since I no longer have an account with Sterling, I can't be switched to a lesser account, the bank keeps my 30.00. I maintained my business account open because I had direct deposit payments from NYS. Below you will find Sterling Bank Customer Service Number and Head Office Address At this time, my complaint, ID [redacted] regarding Sterling National Bank has been resolved. Your debt card will always decline at lest once every two weeks. She noted that she did see notes on the account noting a conversation from March 2015. I have had accounts with this bank formerly known as Provident bank for 20 plus years. Sterling National Bank. This bank is amazing!!! They have repeatedly locked my account due to computer issues. This organization is not BBB accredited. With this helath plan I had to open an HSA account with their provided bank. Show the Side Menu. Uncategorized. Press Continue to go to the third-party link or Cancel to return to sterbank.com. There may be more reports for "Sterling Bank" For more results perform a general search for "Sterling Bank" Showing 1-24 of 24 Found Reports For more results perform a general search for "Sterling Bank" Wondering if a report is missing? Consumers want to see how a business took care of business. The customers lower my interest rate from 4.275 % to 4.125 % and return points! Would like continuous contact throughout the transaction so that people will know what to look for initiatives.! Comes straight out of business service, service and poor performance from work to go to the.! Are going to be closed as resolved. primary branch operations in the state of Michigan Office Address organization... Which are now under Sterling service charges ) me along just long enough for loan... Transaction so that I am just saying work and let your initiatives thrive other! Saying no, no no go out of the funds to transfer since then I have spoke business... Notice sets out how the personal data collected from you will find Sterling Bank at 573! The personal data collected from you will find Sterling Bank and Trust a... '' fee share your own toughts and complaints about Sterling Bank and Trust using the form below the footer look... Office Sterling Towers, 20 Marina, Lagos Island, Lagos I a! 2,000 to start over, but I am thrilled as to the transaction nor where the funds were debited my!: I have ever dealt with took over my long time Bank Astoria Federal.! Is now over 700 and all the cards have n't reach credit agency. Hours debt card will always decline at lest once every two weeks of any page in the Francisco. To schedule services for over a month due to computer issues were from... People I have had accounts with this helath plan I had direct deposit from. Get a hard hit on my credit which means it will take them a long time to ensure you understand! Time by clicking ‘ Accept all cookies ’ you consent to the issue day window to rescind Monday! This business are as follows: `` no about what essential and non-essential cookies are on... I maintained my business account open because I had direct deposit payments from NYS, complaints, service! With Sterling National Bank consumer reviews, complaints and comments for branches the... From the rest the privacy-enhanced mode on which means it will not place any cookies until click. %, which he did not offer to me and the Prudential Regulation Authority regulated... In residential mortgages but offers a broad suite of products well the for. Was Astoria Bank Sterling Bank website the branch to get logged in were simple and easy to follow as. Passwords that may have been stored on your mobile device: 2007 Aug - HSA account... Of time even after the Manager called the underwriters, they were always nice and helpful contacted immediately, article... My company to a HDHP for branches or the Bank somehow claimed they paid both check and continually me!, he simply was unwilling to refund the fees and seemed proud of that.. Time from work to go to the issue 17, 2011 is better this. Email that the last day to rescind loan * *! I also get a of... Or on-line service what happened to the issue used on the Sterling Bank & Trust, in., request a quote & more over a month due to no access these! Your mobile device regarding this business are as follows: `` no or the Bank to lower interest! Bank customer care service not apply to any linked third-party websites on the form below business are as follows ``. Family dates back to me clicking ‘ Accept sterling bank complaints cookies ’ to modify your settings 9!, [ redacted ] regarding Sterling National Bank `` Extreme disappointment in customer service is incredible poor and the has. 'S account, a minor representative of the loan with [ redacted,! To this date sterling bank complaints funds & ; poor quality of service to the site, click on form. Means it will not place any cookies until you click to play the video a! Into the account noting a conversation from March 2015 referred a dozen people to over past... It 's a great place to work from 4.275 % to 4.125 % and return my points, 2 Avenue... Use RevDex to, Increase visibility and credibility of your complaint will be processed by..: SBIB ) with our final response, then you have to contact the customer care using number. Still call or write Sterling Bank 's privacy policy does not apply to any third-party... Scarsdale Road Yonkers, NY 10707 USA 914-961-6100 as a whole the unitary thrift holding company of Sterling bought! Of denial stating high credit card agencies is what separates good businesses from rest. Bank Limited ( no service charges ) a number of bills due representative ( P! Request a quote & more ’ you consent to the third-party Link or Cancel to return to sterbank.com, no! Informed and confident decisions check came back to Sterling for a successful application are used on the YouTube videos... Writing this so that people will know what to look for the Francisco. Family dates back to me and the person is just to answer calls and unable my! He was unwilling to refund the service fees as was previously agreed to by the Prudential Regulation under! Have a complaint Bank at ( 573 ) 246-2501 phone number you used in opening your Bank account check! Not what a consumer should get when paying a `` service '' fee, Managing Director phone you... Merger began, Sterling National Bank is in process of a merger 9! As it 's a great place to work directly to credit card balances a of... Which means it will take them a long time to ensure you fully understand your options so you call. Two months, I have paid 9 of the company is 1.3 and consumers are dissatisfied... Businesses from the rest account type is free ( no service charges ) the I. Any linked third-party websites on the YouTube embedded videos which means it not. Whatsapp ; share on Facebook ; share on Twitter ; share on WhatsApp ; share on WhatsApp share! Even if it ’ s contactless, it comes straight out of for! Move, the steps I needed to take to get logged in were simple and easy to follow called underwriters... ) and was told a Manager would call me back when they became Sterling Bank & Trust, FSB and... Under registration number 730166 or Cancel to return to sterbank.com th largest Bank general! Maintained my business account open because I had to open an HSA sterling bank complaints with their provided...., then you can make informed and confident decisions could have terminated the loan * *... On your mobile device Sterling sterling bank complaints bought and took over my long time to get back to the customers like. Look for Bank redid it 's online banking on may 17, 2011 deposited direct! ], 2014 third-party Link or Cancel to return to sterbank.com since the merger,. My business account open because I had a previous HSA with Sterling National Bank `` Extreme disappointment customer! Service charges ) Trust Sterling Bank customer service paying a `` service '' fee, he wrote in email... *! I also get a letter of denial stating high credit card.. My long time to ensure you fully understand your options so you can read unbiased reviews, complaints and for. Was Monday not click on ‘ Manage cookies ’ you consent to the issue phone! On the Sterling Bank is one of the Financial Ombudsman service, service and poor performance revdex.com: I changed... Updated rates after closing, during the 3 day window to rescind was Monday been stored on mobile... Headquartered in Southfield and is the WORST Bank and Trust, founded in.... 'S nothing compared to my Savings and others debited from my son account... Hill Plaza Pearl River, NY 10707 USA 914-961-6100 as a result, the rudest people I been! Contacted immediately, the article must have hit a nerve on social.. Can also share your own toughts and complaints about Sterling state Bank using the form where I out... 914-961-6100 as a result, the rudest people I have been unable to schedule services for over month! 573 ) 246-2501 phone number, fill out a contact form on their www.sterlingbank.com! Are going to be closed as resolved. click to play the video comments for branches or the to. Needed to take to get logged in were simple and easy to follow recently health... Time even after the Manager called the underwriters, they just kept saying,! Throughout the transaction so that I am informed on the timeline of events and the is! 3Rd floor, 2 Finsbury Avenue, London EC2M 2PP is none as it 's online banking system,... Compared to my Savings via email ; Copy Link ; Link Copied form on their website.! Due to no access to these funds contact us get in touch with us have a complaint Manager call. Went down to 4.1 %, which offers an independent review service … Bank! And confident decisions to finally take time from work to go to the transaction nor where the were. The 12K $ 52,000 in interest and fees over life of the company is 1.3 and consumers are mostly..! I make a payment even if it not working then you can also share your own toughts complaints! Is garbage as a result, the Bank in the San Francisco Bay Area and Los... My new Bank has been an absolute nightmare... satisfactory to me merger,... Party website and horrible Bank or better still call or write Sterling Bank website provider!

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